Standard Bank

Standard Bank: The Journey to Agile at Scale

Presented at 2017 SAFe Summit by Alex Keyter, Lean-Agile Coach at Standard Bank

Standard Bank embarked on a transformation journey in 2014 with IT initiating approximately 600 projects annually to help keep the bank at the leading edge. Historically, teams completed only a small percentage of projects within the defined timeframe, budget, and scope.

A visit to Silicon Valley’s top technology companies by our IT executives triggered the start of a number of Lean Agile proof-of-concepts, showcasing the potential of Agility in the enterprise. However, their efforts stalled when they attempted to expand beyond a few development teams working in isolation.

With a clear IT strategy in place, the bank turned to the Scaled Agile Framework® (SAFe®), and gained support from executives to forge ahead with deploying the Scaled Agile Framework across the organization. Prior to launching the first Agile Release Train, significant time was spend on designing Portfolios, Programs and Teams. Standard Bank also initiated programs that focused on transforming management and leadership; developing a culture that fosters autonomy mastery and purpose; and re-skilling individuals to return to the heart of IT as software engineers, quality engineers, and user experience analysts.

With a large number of ARTs already in their third and fourth Program Increment, the value of the transformation is tangible with motivated staff producing quality, more frequent, predictable delivery. Coupled with the successes, Standard Bank drives continuous improvement through role maturity, enhanced engineering capability and ART optimization.

Read the full case study.