SAFe Business Agility

> Play Episode 50

Many large finance and technology companies are vying for market share in a very competitive space. In this 50th episode of the SAFe Business Agility Podcast, we talk with Oden Hughes from American Express. She joins us to discuss what the company is doing to improve its business and technical agility and provide the best customer experience.


Many large finance and technology companies are vying for market share in a very competitive space. In this 50th episode of the SAFe Business Agility Podcast, we talk with Oden Hughes from American Express. She joins us to discuss what the company is doing to improve its business and technical agility and provide the best customer experience. Our conversation also covers:

  • The complexities of delivering valuable products and services
  • Embracing a culture of continuous learning and improvement
  • How American Express dove into organizing around value
  • What large-scale transformations have in common with home remodeling

Guest:

Oden Hughes, Director of Enterprise Agility Success at American Express

Oden is an enterprise transformation coach and leader with experience in building quality products and improving operational processes in global organizations. She’s highly regarded for increasing business profitability and high-functioning teams using Agile methodologies coupled closely with human-centered design. Connect with Oden on LinkedIn.

Meet Your Host

Melissa Reeve

Vice President of Marketing
Melissa Reeve is the Vice President of Marketing at Scaled Agile, Inc. In this role, Melissa guides the marketing team, helping people better understand Scaled Agile, the Scaled Agile Framework (SAFe) and its mission.